We live in a world where attention gets bestowed on those who have answers, whether or not the answers make sense. Parents feel pressured to explain, solve and fix. So do politicians, physicians, chiefs of police, business owners, religious leaders, terrorists, and media talk show hosts. That pressure often leads to superficial conclusions about complex issues. The allure of “getting it right” too easily produces premature or downright dangerous decisions. I’ve noticed

It’s not uncommon for the individuals we coach to see themselves in a “one-down” position. They often show up helpless, depressed, frustrated, angry, or confused about how to handle an unsavory relationship with someone in power. They usually perceive that the individual in power could hurt them emotionally, or financially. Consider these situations: Joellen, the president of one of my client companies, has a customer whom she calls “ridiculous.” She experiences this c

January 1, 2015 One of the highlights of 2014 was my December 4th visit to the United States Military Academy at West Point. At the invitation of Colonel Bernie Banks, Director of Behavioral Science and Leadership at the Academy, Ip resented a two-hour program on Advanced Coaching Skills to 35 company commanders. All members of this racially and gender diverse group had field leadership experience in the Middle East. Many graduated from the Eisenhower School of Leadershi