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A Time to Give Answers, And a Time Not to

  • Feb 26
  • 3 min read

Updated: Feb 28


Some questions are simple and straightforward enough

to warrant clear, direct answers:

 

Is the stove on?

Did you submit the application?

Is the fever above 103?

 

Did we hit the revenue target?

Was the policy violated?

Did my email get through?

 

These are not philosophical inquiries.

They require information.

Accuracy.

Candor.

 

A child asking, "Are you coming to my game?"

A patient asking, "Is it malignant?"

A team member asking, "Am I still employed?"

 

Clarity is kindness here.

Precision is appropriate.

Evasion erodes trust.

Some questions deserve answers.

Prompt and honest ones.

The kind you can stand on.

But not all questions live in that category.

 

I've wondered for years about a particular circumstance:

A child grows up without a father.

A mother lost to addiction.

Poverty as the daily weather.

And then, that child finds their footing.

Earns an education.

Builds a stable marriage.

Raises their own kids well.

How does that happen?

What's the thread that holds?

 

And then the opposite story,

the one that unsettles me more:

Two devoted parents.

Present, attentive, loving by every measure.

And the child becomes someone

they can barely recognize.

 

We reach for frameworks.

We build theories.

We diagnose.

But honestly?

We don't really know.

 

It's easy to say leaders don't have all the answers.

That their real work is quieter:

listening, asking, wondering aloud

in response to questions like:

"Should I leave?"

"Is this salvageable?"

"Why did this happen?"

"What should I say to my brother?"

 

So how do you respond when you don't have the answer?

 

Not knowing is an invitation.

To sit beside someone instead of standing over them.

To trade the view from the top of the flagpole

for a seat alongside.

 

This is not humility theater.

It's honestly believing

that the most important questions leaders face

don't have easy answers.

Life is too messy for that.

 

A trustworthy coach isn't a solution dispenser,

someone who takes in a problem and outputs an answer,

fast and confident,

and often completely wrong

about the things that matter most.

A thinking partner brings questions

where others bring prescriptions.

Says, implicitly or out loud:

"I don't have this figured out either.

Let's think about it together."

 

This requires a leader who actually believes

the people around them

can handle a challenge without breaking.

One who prizes awkward honesty

more than an anxious need to protect.

One who resists spinning a comfortable story

when the real one is harder and truer.

 

The best leaders I've known

carry their not-knowing without shame,

like an open door, inviting exchange.

 

So maybe this is the discipline:

To know when someone is asking for data,

and when they are asking for questions

that help them think broader and deeper.

To understand when they need a solution,

and when they need a thinking companion.

 

The danger is confusing the two.

Offering a lecture where clarity is required.

Delivering certainty

where discernment is the only honest response.

 

Answers build trust when the question calls for them.

But premature answers -

confident, immediate, unexamined -

can quietly steal someone else's growth.

 

So before responding to any question, ask yourself:

Is this a question that needs my answer?

Or is it a question that needs my curious presence?

 
 
 

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Rochester, NY 14608

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